Terms & Conditions
Welcome to [Your Store Name]!
By placing an order through our store, you agree to the following terms and conditions:
1. Intermediary Role
We operate as an intermediary between the customer and the supplier. Orders are processed and shipped directly from our trusted partners. Product availability, delivery times, and packaging may vary depending on the supplier.
2. Pricing & Payments
All prices are listed in [currency] and include applicable taxes (unless otherwise stated). Payment is required in full before order processing.
3. Order Processing
Once an order is placed, it will be forwarded to the supplier for fulfillment. We are not responsible for delays caused by customs, couriers, or unforeseen circumstances.
4. Returns & Refunds
Returns are accepted within 14 days of delivery only if the product is defective, damaged, or not as described. See our Refund Policy for details.
5. Liability
We are not liable for indirect damages, delays, or issues caused by third-party suppliers or shipping carriers.
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Refund Policy
Returns
You may request a return within 14 days of receiving your order if:
• The product arrived damaged or defective,
• The product does not match its description on our website.
Return Conditions:
• Products must be unused, in their original packaging, and in the same condition as received.
• Customers are responsible for return shipping costs, unless the item is faulty or damaged.
• Proof of purchase (order confirmation) is required.
Process:
1. Contact us at [your support email] with your order number and details.
2. Wait for return approval and instructions before sending the item back.
3. Once your return is received and inspected, we will notify you of the refund status.
Refunds will be issued to the original payment method. Shipping costs are non-refundable, except in the case of faulty or incorrect items.
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Privacy Policy
Your Privacy Matters to Us
We collect the following information when you place an order:
• Name
• Address
• Email
• Phone number (optional)
Why We Collect Data:
• To process and deliver your order,
• To send important updates and offers (if you opt-in),
• To improve our store and customer experience.
Cookies
Our website uses cookies to provide a better browsing experience and personalize content. You can disable cookies in your browser settings, but this may affect website functionality.
Data Sharing
We only share your data with trusted suppliers and delivery services to fulfill your order. We do not sell or rent your personal information to third parties.
Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us